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HomePre-Engagement Questionnaire from ChistaDATA

Pre-Engagement Questionnaire from ChistaDATA

Pre-Engagement Questionnaire from ChistaDATA

What questions do we (ChistaDATA Technical Account Managers) ask customers before starting formally engagement with ChistaDATA? Accuracy of the data you provide is very important for us, Most of us in the team work remote on multiple timezones (yes, we are truly a 24*7 virtual corporation ), Our recommendations and solutions are purely based on the input you provide with us on this pre-engagement questionnaire. This is often a one-time activity because we maintain updated notes of each and every customer Database Infrastructure Operation of ChistaDATA once formally engaged. The following questionnaire is our standard procedure for onboarding customers to ChistaDATA:

Customer Name *

Website / URL *

Phone *

Email *

Name (Customer Ambassador) *

First

Last

What is your timezone ? *

When you want us to contact you for on-boarding call ? *

Date

Time

What is your Database Technology Stack ? *

ClickHouse
MySQL GA
Percona Server for MySQL
MariaDB
MyRocks
PostgreSQL
Hadoop
Others/NoSQL

Do you have a resident DBA ? If yes, Please provide us your resident DBA details below: *

YES
NO

Resident DBA Name *

First

Last

Resident DBA Email *

Resident DBA Phone *

What is your Database Size? *

What is your Linux Distribution? *

Can you please share with us the details of your infrastructure (Bare Metal / VM / RDS / DBaaS) ? *

Do you have a dedicated Database Performance Monitoring Infrastructure ? If yes, Please share with us details: *

Do you have a DR Strategy for your Database Infrastructure ? If yes, Please explain your DR solution: *

Do you have High Availability solution for Database Infrastructure ? If yes, Please explain: *

Can you please explain the most recent Database Outage and how did you address the same ? *

What are the services from ChistaDATA you want to subscribe ? *

Consulting and Professional Services
Database Performance Audit, Health-Check and Recommendations
ChistaDATA Database Infrastructure Security Audit
ChistaDATA Data Recovery Services
ChistaDATA 24*7 Enterprise-Class Support
ChistaDATA Remote DBA Services

Do you have any archiving solution for the Database Infrastructure ? *

YES
NO

What are your serious concerns in Database Infrastructure Operations ? *

Database Architecture and Engineering
Performance
Scalability
Capacity Planning and Sizing
Database Reliability and Failover Soultions
High Availability
Replication Solutions
Disaster Recovery
Database Infrastructure Operations Automation
We don't have a resident DBA
Data Security
Database Upgrades and Migrations

What is your Database Infrastructure growth plan for next 6 months ? *

Can you please share with us the Database Infrastructure Architecture of your business ? *

☛How ChistaDATA Cloud Teams Can Help you in building high performance ClickHouse applications?

ChistaDATA is committed to building optimal, scalable and highly reliable ClickHouse applications for both on-premises and cloud to maximize your Return on Investments (RoI) from your Database Infrastructure and Analytics Platforms. For more information on our ClickHouse Consultative Support and Managed Services, contact us at (844)395-5717 or info@chistadata.com

256 Chapman Road STE 105-4, Newark, New Castle, Delaware, 19702, United States | ©2024 ChistaDATA Inc. All rights reserved. | ClickHouse is a trademark of ClickHouse Corporation. All other trademarks are property of their respective owners. Other product or company names mentioned may be trademarks or trade names of their respective owner.